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Business and Small Business

From entrepreneurship to enterprise transformation, I have a wealth of experience writing about the challenges and opportunities faced by businesses of all sizes — from one employee to thousands. My expertise encompasses all areas of the enterprise, from sales and marketing to human resources, operations and finance. And from the front lines all the way up to the C-suite.

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Article Archive

Article: “Making the Most of the Middle”
Publication: Worklife Magazine
Publisher: Staples
Date: Fall 2020
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Article: “Slow Zone”
Publication: Worklife Magazine
Publisher: Staples
Date: Fall 2020
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Article: “Corporate Compassion”
Publication: USA Today Special Edition: America Responds
Publisher: Studio Gannett
Date: July 19, 2020
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Article: “Not Your Father’s Bank”
Publication: Connexus Magazine
Publisher: Connex
Date: May/June 2020
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Article: “Major Undertaking”
Publication: USA Today Special Edition: Sustaining America
Publisher: Studio Gannett
Date: May 13, 2020
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Article: “Care Bear”
Publication: Connexus Magazine
Publisher: Connex
Date: March/April 2020
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Article: “Entertainment Excellence”
Publication: Connexus Magazine
Publisher: Connex
Date: January/February 2020
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Article: “15 Major Companies That Started Out as Mom-and-Pop Shops”
Publication: Best Life
Publisher: Galvanized Media
Date: Nov. 27, 2019
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Article: “How to Become a Chief Operating Officer (COO)”
Publication: Business News Daily
Publisher: Business.com
Date: Nov. 13, 2019
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Article: “What Your Business Can Learn from Peter Drucker”
Publication: Business.com
Publisher: Business.com
Date: Oct. 11, 2019
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Article: “17 Things Newspaper Carriers Want You to Know”
Publication: Best Life
Publisher: Galvanized Media
Date: Oct. 7, 2019
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Article: “Healthy Competition”
Publication: Connexus Magazine
Publisher: Connex
Date: September/October 2019
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Article: “How an Office Transformation Replaced Cubicles with Community”
Publication: Worklife Magazine
Publisher: Staples
Date: Fall 2019
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Article: “A Better Way to Organize Your Workspace”
Publication: Worklife Magazine
Publisher: Staples
Date: Fall 2019
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Article: “Best $50 I Spent: Small Cost, Big Impact”
Publication: Worklife Magazine
Publisher: Staples
Date: Fall 2019
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Article: “What’s Cooking in Retail?”
Publication: Connexus Magazine
Publisher: Connex
Date: July/August 2019
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Article: “Clean Eating”
Publication: Connexus Magazine
Publisher: Connex
Date: July/August 2019
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Article: “Batteries Included”
Publication: Connexus Magazine
Publisher: Connex
Date: May/June 2019
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Article: “Silver Linings”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: June 2019
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Article: “Mixed Maintenance”
Publication: PRSM Magazine
Publisher: Professional Retail Store Maintenance (PRSM)
Date: March/April 2019
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Article: “Mad About Mixed-Use”
Publication: PRSM Magazine
Publisher: Professional Retail Store Maintenance (PRSM)
Date: March/April 2019
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Article: “Knowledge is Power”
Publication: PRSM Magazine
Publisher: Professional Retail Store Maintenance (PRSM)
Date: March/April 2019
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Article: “Protecting Quality”
Publication: “REMARK”able Magazine
Publisher: Chick-fil-A
Date: Fall 2018
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Article: “Spotlight on Turkey: Grand Ambition”
Publication: PM Network Magazine
Publisher: Project Management Institute (PMI)
Date: July 2018
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Article: “Business Case: How to Write Effective Web Copy”
Publication: Massage Therapy Journal
Publisher: American Massage Therapy Association
Date: April 26, 2018
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Article: “Venue Sourcing Success: How Meeting Planners Find Event Space”
Publication: Whitepaper
Publisher: Connex
Date: December 2017
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Article: “Launching Your Massage Therapy Business”
Publication: Massage Therapy Journal
Publisher: American Massage Therapy Association
Date: Nov. 14, 2017
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Article: “Strong Ethics for Your Massage Practice”
Publication: Massage Therapy Journal
Publisher: American Massage Therapy Association
Date: Fall 2017
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Article: “Balancing Act”
Publication: Perspective Magazine
Publisher: International Interior Design Association
Date: Spring/Summer 2017
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Article: “Building an A+ App”
Publication: “REMARK”able Magazine
Publisher: Chick-fil-A
Date: 2016
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Article: “Appetite for Apps” (Infographic)
Publication: “REMARK”able Magazine
Publisher: Chick-fil-A
Date: 2016
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Article: “A Gracious Goodbye”
Publication: “REMARK”able Magazine
Publisher: Chick-fil-A
Date: Fall 2016
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Article: “Spread the Word”
Publication: Massage Therapy Journal
Publisher: American Massage Therapy Association
Date: Aug. 16, 2016
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Article: “Measure Your Marketing”
Publication: Massage Therapy Journal
Publisher: American Massage Therapy Association
Date: Summer 2016
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Article: “Are You Charging Enough?”
Publication: Massage Therapy Journal
Publisher: American Massage Therapy Association
Date: Winter 2016
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Article: “Small Business Guide to Creative Employee Benefits”
Publication: NFIB E-Book
Publisher: National Federation of Independent Business (NFIB)
Date: 2016
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Article: “Small Business Tax Guide”
Publication: NFIB E-Book
Publisher: National Federation of Independent Business (NFIB)
Date: 2016
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Article: “Bird’s Eye View”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: December 2015
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Article: “Double Vision”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: September 2015
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Article: “Fit & Trim”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: August 2019
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Article: “Opportunities Knock” (Infographic)
Publication: Career Central
Publisher: Project Management Institute (PMI)
Date: August 2015
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Article: “Blueprints for Knowledge”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: June 2015
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Article: “Extending the Vision”
Publication: PM Network Magazine
Publisher: Project Management Institute (PMI)
Date: May 2015
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Article: “Projects on the Map: Poland”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: April 2015
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Article: “Projects on the Map: Colombia”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: February 2015
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Article: “Mastering the Art of LinkedIn Networking”
Publication: Food & Nutrition Magazine
Publisher: Academy of Nutrition & Dietetics
Date: January/February 2015
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Article: “Smart TVs: A Smarter Screen”
Publication: OfficeLine Magazine
Publisher: United Stationers
Date: January/February 2015
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Article: “Seven Ways to Save Energy in Your Business”
Publication: Wells Fargo Works for Small Business
Publisher: Wells Fargo Bank
Date: Jan. 28, 2015
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Article: “Out of the Shadows”
Publication: SYNC Magazine
Publisher: Guerrero Howe Custom Media
Date: Winter 2015
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Article: “Lean, Mean Cooking Machine”
Publication: Create Raving Fans Magazine
Publisher: Chick-fil-A
Date: Winter 2015
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Article: “Foundation of Leadership, Reinvented”
Publication: Insigniam Quarterly Magazine
Publisher: Insigniam
Date: Winter 2015
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Article: “Small Business Tax Guide”
Publication: NFIB E-Book
Publisher: National Federation of Independent Business (NFIB)
Date: 2015
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Article: “Small Business Guide to Getting a Loan”
Publication: NFIB E-Book
Publisher: National Federation of Independent Business (NFIB)
Date: 2015
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Article: “How to Hire Smarter in 2015”
Publication: MyBusiness Magazine
Publisher: National Federation of Independent Business (NFIB)
Date: November/December 2014
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Article: “The Future of Customer Support”
Publication: Whitepaper
Publisher: TaskUs
Date: 2015
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Article: “Big Data Tips from the World’s Fastest CIO”
Publication: Forefront Magazine
Publisher: Forefront
Date: Oct. 24, 2014
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Article: “The Proactive Portfolio”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: October 2014
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Article: “Waking Up to Excellence”
Publication: Create Raving Fans Magazine
Publisher: Chick-fil-A
Date: Fall 2014
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Article: “A Boost for South Africa”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: September 2014
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Article: “Listening In”
Publication: Create Raving Fans Magazine
Publisher: Chick-fil-A
Date: Summer 2014
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Article: “Flying Solo”
Publication: PM Network Magazine
Publisher: Appraisal Institute
Date: Q3 2014
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Article: “Under the Radar”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: August 2014
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Article: “Taking Responsibility”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: July 2014
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Article: “A Scientist’s Guide to Business Science”
Publication: Forefront Magazine
Publisher: Forefront
Date: July 11, 2014
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Article: “3 B-to-B Brands That Have Ripened on Vine”
Publication: B2B Marketing Newsletter
Publisher: American Marketing Association
Date: July 2014
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Article: “Digital Marketing Drives Shift in Direct Sales”
Publication: B2B Marketing Newsletter
Publisher: American Marketing Association
Date: June 2014
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Article: “Social Solutions”
Publication: OfficeLine Magazine
Publisher: United Stationers
Date: May/June 2014
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Article: “The Elements of Change”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: May 2014
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Article: “A Resort Reboot”
Publication: Advantage Magazine
Publisher: Guerrero Howe Custom Media
Date: April/May/June 2014
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Article: “An Olympic Effort”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: April 2014
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Article: “4 Family Business Survival Tips”
Publication: MyBusiness Magazine
Publisher: National Federation of Independent Business (NFIB)
Date: March 17, 2014
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Article: “Moving Ahead”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: March 2014
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Article: “A Mineral Miracle”
Publication: Advantage Magazine
Publisher: Guerrero Howe Custom Media
Date: January/February/March 2014
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Article: “Tech Tac Toe”
Publication: OfficeLine Magazine
Publisher: United Stationers
Date: January/February 2014
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Article: “Explaining Risk”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: January 2014
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Article: “License to Grill”
Publication: Create Raving Fans Magazine
Publisher: Chick-fil-A
Date: Winter 2014
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Article: “Getting the Most Out of Your Customer-Service Metrics”
Publication: Whitepaper
Publisher: TaskUs
Date: 2014
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Article: “Seven Steps to Successful Phone Customer Support”
Publication: Whitepaper
Publisher: TaskUs
Date: 2014
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Article: “Outsourcing Customer Care: The Path to Great Customer Experiences”
Publication: Whitepaper
Publisher: TaskUs
Date: 2014
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Article: “Outsourcing: The Strategic Approach to Growth”
Publication: Whitepaper
Publisher: TaskUs
Date: 2014
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Article: “Omnichannel Customer Service: Buzz Word or Business Driver?”
Publication: Whitepaper
Publisher: TaskUs
Date: 2014
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Article: “Using Customer Feedback to Spur Innovation and Improvement”
Publication: Whitepaper
Publisher: TaskUs
Date: 2014
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Article: “How to Turn Anger into Advocacy”
Publication: Whitepaper
Publisher: TaskUs
Date: 2014
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Article: “Betting Big”
Publication: Orange Magazine
Publisher: Imagination Publishing
Date: 2014
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Article: “Regulation Nation”
Publication: Orange Magazine
Publisher: Imagination Publishing
Date: 2014
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Article: “Merge with Caution”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: November 2013
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Article: “From Trappers to Mappers”
Publication: Advantage Magazine
Publisher: Guerrero Howe Custom Media
Date: October/November/December 2013
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Article: “Optimize Your Website”
Publication: OfficeLine Magazine
Publisher: United Stationers
Date: November/December 2013
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Article: “Content Reigns — But for How Long?”
Publication: Orange Magazine
Publisher: Imagination Publishing
Date: Fall 2013
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Article: “Building on a Foundation of Operational Excellence”
Publication: Create Magazine
Publisher: Chick-fil-A
Date: Fall 2013
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Article: “Recipe for a Marketing Master: Chess, Tuna and Cable TV”
Publication: Forefront Magazine
Publisher: Forefront
Date: Nov. 5, 2013
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Article: “How to Do Good While Being Good at What You Do”
Publication: Forefront Magazine
Publisher: Forefront
Date: Nov. 5, 2013
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Article: “How to Track Your Performance on Twitter”
Publication: MyBusiness Magazine
Publisher: National Federation of Independent Business (NFIB)
Date: September/October 2013
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Article: “The Case of the Troubled Project”
Publication: PM Network Magazine
Publisher: Project Management Institute (PMI)
Date: September 2013
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Article: “The Value Proposition”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: August 2013
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Article: “Anchoring Projects to Strategy”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: August 2013
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Article: “What Would a Startup Do?”
Publication: Crosscut Magazine
Publisher: North American Wholesale Lumber Association
Date: Summer 2013
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Article: “Going the Distance”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: June 2013
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Article: “Manufacturer Keeps Eye on Innovation — and Gets Results”
Publication: SunTrust Small Business Resource Center
Publisher: SunTrust Bank
Date: May 2013
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Article: “Unique Business Model Drastically Reduces Distributor’s Overhead Costs”
Publication: SunTrust Small Business Resource Center
Publisher: SunTrust Bank
Date: May 2013
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Article: “A Screeching Halt”
Publication: Crosscut Magazine
Publisher: North American Wholesale Lumber Association
Date: Spring 2013
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Article: “Big Delivery in Small Packages”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: March 2013
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Article: “PMO 2.0”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: February 2013
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Article: “Rise from Ruin”
Publication: Crosscut Magazine
Publisher: North American Wholesale Lumber Association
Date: Winter 2013
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Article: “Invoice More Efficiently”
Publication: N/A
Publisher: Western Union
Date: 2013
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Article: “Custom Content Creation as a Cure-All”
Publication: Orange Magazine
Publisher: Imagination Publishing
Date: 2013
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Article: “Content Reigns. But for How Long?”
Publication: Orange Magazine
Publisher: Imagination Publishing
Date: 2013
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Article: “What’s Your Number?”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: December 2012
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Article: “Don’t Leave Home Without It”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: November 2012
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Article: “6 Ways to Relieve the Pressure of a Promotion”
Publication: PMI Career Central
Publisher: Project Management Institute
Date: October 2012
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Article: “Innovate or Die”
Publication: Crosscut Magazine
Publisher: North American Wholesale Lumber Association
Date: Fall 2012
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Article: “Best Small Business Credit Cards of 2012”
Publication: NFIB Business Resources
Publisher: National Federation of Independent Business
Date: August 2012
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Article: “4 Mistakes to Avoid When Applying for a Bank Loan”
Publication: NFIB Business Resources
Publisher: National Federation of Independent Business
Date: August 2012
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Article: “3 Hot Sectors for Project Management Jobs”
Publication: PMI Career Central
Publisher: Project Management Institute
Date: July 2012
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Article: “Public Relations: Should You Insource or Outsource PR?”
Publication: NFIB Business Resources
Publisher: National Federation of Independent Business
Date: July 2012
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Article: “Around the World”
Publication: Executive Guide to Project Management
Publisher: Project Management Institute
Date: June 2012
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Article: “4 Myths About Exporting”
Publication: NFIB Business Resources
Publisher: National Federation of Independent Business
Date: May 2012
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Article: “Should I Offer Disability Insurance for My Employees?”
Publication: NFIB Business Resources
Publisher: National Federation of Independent Business
Date: May 2012
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Article: “Hot Project Sector to Watch: Solar”
Publication: PMI Career Central
Publisher: Project Management Institute
Date: April 2012
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Article: “Green Growth”
Publication: PM Network Magazine
Publisher: Project Management Institute
Date: December 2011
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Article: “Ring of Opportunity”
Publication: Advantage Magazine
Publisher: Guerrero Howe Custom Media
Date: September/October 2011
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Article: “Juggling Your Job and School”
Publication: PMI Career Central
Publisher: Project Management Institute
Date: September 2011
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Article: “Generation Y: Your Next Clients”
Publication: Kitchen & Bath Industry Insights
Publisher: Waypoint Living Spaces
Date: Fall 2011
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Article: “Please Drink Responsibly”
Publication: Green Business Quarterly Magazine
Publisher: Guerrero Howe Custom Media
Date: July/August 2011
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Article: “Emotional Intelligence: The Key to Selling”
Publication: Kitchen & Bath Industry Insights
Publisher: Waypoint Living Space
Date: Spring 2011
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Article: “Plan Tomorrow’s Exit Today”
Publication: Kitchen & Bath Industry Insights
Publisher: Waypoint Living Spaces
Date: Winter 2011
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Article: “Enhance Your Digital Footprint”
Publication: PMI Career Central
Publisher: Project Management Institute
Date: December 2010
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Article: “Streamline Your Sales Force”
Publication: Synygy Newsletter
Publisher: Synygy
Date: 2010
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Article: “Calming Quota Chaos”
Publication: Synygy Magazine
Publisher: Synygy
Date: Spring 2009
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Article: “Indirect Alignment”
Publication: Synygy Magazine
Publisher: Synygy
Date: Winter 2009
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Article: “Minimize Liability This Tax Season”
Publication: Small Business Focus
Publisher: Union Bank of California
Date: Winter 2009
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Article: “The Advantages of Collaboration”
Publication: Small Business Focus
Publisher: Union Bank of California
Date: Winter 2009
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Article: “The Skinny on Flat Fees”
Publication: Small Business Focus
Publisher: Union Bank of California
Date: Fall 2008
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Article: “Permalancing and Your Workforce”
Publication: MasterCard Business Essentials Library
Publisher: MasterCard
Date: April 2008
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Article: “ROI of Sustainability”
Publication: Xerox Exchange
Publisher: Xerox
Date: April 2008
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Article: “Eight Smart Start-up Ideas for 2008”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: December 2007
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Article: “Get Paid Now”
Publication: LowesForPros.com
Publisher: Lowe’s Home Improvement
Date: December 2007
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Article: “Create a Seamless Succession Plan for Your Family Business”
Publication: MasterCard Business Essentials Library
Publisher: MasterCard
Date: October 2007
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Article: “Perfect Your Business Presentation”
Publication: MasterCard Business Essentials Library
Publisher: MasterCard
Date: October 2007
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Article: “How to Fire with Finesse”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: October 2007
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Article: “When the Bank Says No”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: October 2007
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Article: “The Case for Health Care Coverage”
Publication: MasterCard Business Essentials Library
Publisher: MasterCard
Date: September 2007
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Article: “Give Yourself a Payday”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: September 2007
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Article: “Manage Your Family Business”
Publication: LowesForPros.com
Publisher: Lowe’s Home Improvement
Date: September 2007
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Article: “Promote Your Business with PR”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: August 2007
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Article: “Cut Costs Now”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: August 2007
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Article: “Meet the SBA Loan”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: July 2007
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Article: “Mix Up Your Marketing Mix”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: June 2007
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Article: “Learn to Control Your Cash Flow”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: June 2007
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Article: “How to Choose a Small Business Accountant”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: May 2007
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Article: “Market Your Business on a Shoestring Budget”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: May 2007
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Article: “How to Choose a Small Business Accountant”
Publication: ProNet Small Business Resource Center
Publisher: Nielsen Business Media
Date: May 2007
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Article: “Guide to Marketing to Women”
Publication: Work.com
Publisher: Business.com
Date: 2007
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Article: “Harness the Power of PR”
Publication: MasterCard Business Essentials Library
Publisher: MasterCard
Date: October 2005
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Article: “Banking on Sound Advice”
Publication: Business Advisor Magazine
Publisher: Wells Fargo Bank
Date: 2004
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